Please be advised that the following Billy Joel concerts scheduled to take place at Madison Square Garden have been rescheduled:
|Original Show Date
||Rescheduled Show Date
|Thurs., March 19, 2020
||Sat., September 26, 2020
|Fri., April 10, 2020
||Sun., October 11, 2020
|Sat., May 2, 2020
||Fri., November 13, 2020
|Sat., June 6, 2020
||Sun., December 20, 2020
|Thurs., July 23, 2020
||Wed., January 13, 2021
|Mon., August 3, 2020
||Wed., February 3, 2021
Tickets for an original show date will be valid for the newly rescheduled show date and will not need to be exchanged.
If you cannot commit to your rescheduled show date, we understand, and you can follow the instructions below on how to claim your refund.
Refunds for tickets purchased through Ticketmaster and the Madison Square Garden Box Office may be requested starting on May 6, 2020 for a period of 30 days through June 4, 2020. Please ensure you submit your information promptly. If you do not request a refund during the allotted time, your tickets will automatically be transferred to the rescheduled show date.
If you purchased your tickets through Ticketmaster, visit your Ticketmaster Account page to request your refund. If you purchased your tickets through the Madison Square Garden Box Office, please call our Guest Relations department at 212-465-6225.
If you purchased your ticket from a third-party (i.e., any other source than Ticketmaster or the Madison Square Garden Box Office), you must request a refund from such third-party directly.
We at Madison Square Garden miss you and look forward to having you back.
And when it comes time to reopen our doors, we want you to know that we are working with government and public health officials to ensure we continue to set the industry standard for safe and enjoyable experiences, as well as unforgettable moments.