Il Volo

COVID-19 Entry Protocols 

Per government mandates, please be aware of the latest vaccination requirements for your event: 

• ALL GUESTS AGE 5 AND OLDER are required to provide proof they have received either two doses of a two-shot COVID-19 vaccination, or one dose of a single-shot vaccine.

Fully vaccinated guests are not required to wear a mask. Please note that full COVID-19 vaccination means the day of your event is at least 14 days after your final vaccine dose. Everyone else age 2 and older is required to wear a mask while in the venue, except while actively eating or drinking. 

Last Updated: January 13, 2022 | 10:00am ET. Government mandates, venue protocols and event requirements are also subject to change, so be sure to continue to check back here for the latest information. 

A New Way to Enter 

COVID-19 Health Documentation 

• On the day of the event, all guests age 5 and older will have to provide proof of COVID-19 vaccination through a physical copy, photo on their smartphone, or mobile app. Anyone 18 years or older will need to also present a government-issued ID such as a driver’s license or passport.  

Mobile Tickets  

• Please be sure to have your digital tickets easily accessible on your phone to enter the venue. Tickets can be accessed and displayed via the Ticketmaster App (download: Android | iOS).