Please be advised that the Rainbow Kitten Surprise performance scheduled to take place at Radio City Music Hall on October 11, 2023 has now been cancelled.
Tickets purchased with a credit card online or over the phone with Ticketmaster or directly through the Radio City Music Hall Box Office will automatically be refunded to the original purchaser’s credit card account. Please note that you should expect to receive your refund in as soon as 30 days.
If you purchased your tickets through the Radio City Music Hall Box Office with any other form of payment, please call the venue’s Guest Relations Department at 212-465-6225 for more information.
Government mandates, venue protocols, and event requirements are subject to change, so be sure to check back here for the latest information prior to your event.
Where to Enter
- Please plan to arrive early! Use the Radio City Music Hall entrance located off 6th Avenue between West 51st and West 50th Streets.
- Please be sure to have your digital tickets easily accessible on your phone to enter the venue. Tickets can be accessed and displayed via the Ticketmaster App (Download: Android| iOS).
- Bags must fit comfortably under your seat, and oversized bags larger than 22″ x 14″ x 9″ are prohibited. To view the full list of prohibited items, click here.