Please be advised that the Alicia Keys performance originally scheduled to take place at Radio City Music Hall on Thursday, August 13, 2020 that was postponed to Thursday, August 12, 2021 has now been rescheduled to Thursday, August 11, 2022. The performance scheduled to take place on Friday, August 14, 2020 that was postponed to Friday, August 13, 2021 has now been rescheduled to Friday, August 12, 2022.
Your tickets will be valid for the rescheduled date and will not need to be exchanged.
COVID-19 Entry Update
City of New York guidelines no longer require guests to provide proof of COVID-19 vaccination or wear a mask in order to attend events at indoor entertainment venues such as Radio City Music Hall.  
Government mandates, venue protocols and event requirements are subject to change, so be sure to check back here for the latest information prior to your event. 
Additional Information
Where to Enter 
<ul>
<li style="font-weight: 400;" aria-level="1">Please plan to arrive early! Use the Radio City Music Hall entrance located off 6th Avenue between West 51st and West 50th Streets. </li>
</ul>
Mobile Tickets
<ul>
<li style="font-weight: 400;" aria-level="2">Please be sure to have your digital tickets easily accessible on your phone to enter the venue. Tickets can be accessed and displayed via the Ticketmaster App (Download: <a href="https://click.email1.msg.com/?qs=1ecca918ed236cc74d5fcddd458e8169ef2b757efc59f4f168a4dcf22da2d09636ccb726e0c77f244534862113b97c0cb3b539551322b4d6">Android</a> | <a href="https://click.email1.msg.com/?qs=1ecca918ed236cc717b268b11f43546bc28b90bd79b5d993d4ac48bde95fc044609a9e5c94e0338b1c9f0b07b32df730edb86cb6b23e9b2f">iOS</a>).</li>
</ul>
Travel Light
<ul>
<li>Bags must fit comfortably under your seat, and oversized bags larger than 22″ x 14″ x 9″ are prohibited. To view the full list of prohibited items, <a href="https://www.msg.com/radio-city-music-hall/faqs">click here</a>.</li>
</ul>

Event Details

Use the Radio City Music Hall entrances located on 50th&nbsp;and 51st&nbsp;Streets between 5th and 6th Avenues.

Where to Enter 

Please be sure to have your digital tickets easily accessible on your device prior to your arrival. For instructions on how to download your tickets, click&nbsp;<a href="https://www.msg.com/mobile-tickets" rel="noopener noreferrer" target="_blank">here</a>.

Mobile Tickets 

Bags must fit comfortably under your seat. Oversized bags larger than 22″ x 14″ x 9″ are prohibited. To view the full list of prohibited items, click <a href="https://www.msg.com/radio-city-music-hall/faqs#prohibited" rel="noopener noreferrer" target="_blank">here</a>.&nbsp;

Travel Light 

Radio City Music Hall is committed to meeting the needs of our guests and creating an enjoyable and unforgettable experience for all. Please visit our <a href="https://www.msg.com/radio-city-music-hall/accessibility-services?icmp=int-radio-city_vlp-link-list_disabled-services" rel="noopener noreferrer" target="_blank">Accessibility Services page</a> for a full range of our accommodations, programs and policies. For inquiries, please contact the Madison Square Garden Accessibility Services Department at <a href="mailto:accessibilityservices@msg.com" rel="noopener noreferrer" target="_blank">accessibilityservices@msg.com</a> or <a href="tel:+18886097599" rel="noopener noreferrer" target="_blank">888-609-7599</a>, Monday through Friday between 9:00am and 6:00pm.

Need Assistance? 

Venue protocols/policies, event requirements, and government mandates are subject to change, so be sure to check back here for the latest information prior to your event.&nbsp;

Please Note 

1260 6th AvenueNew York, New York 10020

Venue Address

Know Before You Go

For additional information about Radio City Music Hall, please visit our <a href="https://www.msg.com/radio-city-music-hall/faqs" rel="noopener noreferrer" target="_blank">Venue FAQs page</a>.

Questions about your event?

Venue FAQs

Find parking for your event through SpotHero, the Official Parking App of Radio City Music Hall, and book your space today.

Book Event Parking with SpotHero

Chase is proud to be the Marquee Partner of Madison Square Garden.&nbsp;For a full list of cardholder benefits, click <a href="https://www.msg.com/chase-cardholder-benefits" rel="noopener noreferrer" target="_blank">here.</a>

Cardholders Get More

Enjoy a complimentary prosecco or small popcorn at the event when you show your SkyMiles number on the Fly Delta app. Must be 21+ to purchase/consume alcohol; 1 per SkyMiles number. See terms.

SkyMiles® Members, Enjoy a Special Offer from Delta

Venue Benefits

Get alerts for presales, exclusive offers, event updates &amp; more! <a href="https://www.msg.com/email-sign-up" rel="noopener noreferrer" target="_blank">Sign up now</a>.

Be In The Know

Subscribe

<a href="https://www.msg.com/radio-city-music-hall/seating" rel="noopener noreferrer" target="_blank">View</a> the official seating chart for events at Radio City Music Hall.

Radio City Music Hall Seat Map

View Seating Chart

Alicia Keys 

Official Platinum Presale

VIP Packages Presale

American Express® Card Member Presale

Ticketmaster Presale

Local Presales

Live Nation Presale

Download the Live Nation iPhone App now to access Live Nation Mobile App Presales. Browse, search, and discover concerts for your favorite artists near you; get alerts on presales, onsales, and last minute tickets; and easily and quickly purchase tickets while in the app. Check out set lists on the go, check in with your friends, view your ticket info, seating charts, exclusive photos, videos and more…

Live Nation Mobile App Presale

VIP Packages Public Onsale

Official Platinum

Alicia + Keys World Tour with special guest Pink Sweat$

Modern settings with first-class amenities. Our suites and group lounges provide exclusive access and luxury. Choose from the available suites below for this event.

Find upcoming events, including concerts, Knicks games, comedy shows, and more at Madison Square Garden, Radio City, Beacon Theatre and Chicago Theatre.

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Alicia Keys

Event Details

Venue FAQs

Questions about your event?

Venue Benefits

Book Event Parking with SpotHero

Cardholders Get More

SkyMiles® Members, Enjoy a Special Offer from Delta

View Seating Chart

Radio City Music Hall Seat Map

Event Types

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