Janet Jackson

Due to a potential New York Knicks Eastern Conference Semifinal Game 5 against the Miami Heat in the NBA Playoffs at Madison Square Garden, Janet Jackson’s concert scheduled for Wednesday, May 10, 2023 has been rescheduled for Monday, May 8, 2023. The Janet Jackson concert on Tuesday, May 9, 2023 will proceed as originally scheduled.

All tickets purchased for the Wednesday, May 10 concert will be honored on Monday, May 8. If you cannot commit to the rescheduled show date, you can request a refund anytime between now and Sunday, May 7 at 10:00 pm ET. If a refund is not requested during the allotted time, tickets will automatically be transferred to the rescheduled show date. To obtain a refund for tickets purchased through Ticketmaster, visit your Ticketmaster account page. For refunds on tickets purchased through the Madison Square Garden Box Office, call the Guest Relations department at 212-465-6225.

*Date subject to change due to playoffs

Government mandates, venue protocols and event requirements are subject to change. Please check your event detail page on our website to confirm the details of your specific event.

Where to Enter

• Please plan to arrive early! Be sure to check your ticket where your suggested entrance based on your seat location will clearly be displayed. View the entrance map.

Mobile Tickets

• Please be sure to have your digital tickets easily accessible on your phone to enter the arena. Tickets can be accessed and displayed via the MSG Venue App (Download: Android | iOS) or the Ticketmaster App
  (Download: Android | iOS).

Travel Light

• Bags must fit comfortably under your seat, and oversized bags larger than 22″ x 14″ x 9″ are prohibited. To view the full list of prohibited items, click here.