60th GRAMMY Awards FAQs

Madison Square Garden is thrilled to be hosting the 60th GRAMMY Awards. If you have a ticket for music’s biggest night, here’s everything you need to know to make the most of your experience. To learn more about this historic evening, click here.

60th GRAMMY Awards FAQs

DOOR TIMES

All guest entry and exits must come through the 7th Avenue entrance. Please arrive early.

Premiere Ceremony: Doors to the Premiere Ceremony at the Theater at Madison Square Garden open at 2:00PM, and the event begins at 3:00PM. There will be no entry to this event after 5:15PM. ALL EXITS ARE FINAL.

GRAMMY Awards: Doors to the 60th GRAMMY Awards open at 5:00PM, and the event begins at 7:30PM. We highly recommend arriving early. ALL EXITS ARE FINAL.

TRANSPORTATION

PRIVATE VEHICLES: Drop-off points are located on 7th Avenue, South of 31st street OR North of 33rd street, on the East side.

STREET CLOSURES

For the most up-to-date list of street closures, please visit: http://www.nyc.gov/html/dot/html/motorist/wkndtraf.shtml

TICKETING

The box office will not be available at the 60th GRAMMY Awards. All patrons must have their tickets upon arrival at Madison Square Garden. There will be soft ticket checks at the corners of 7th Avenue in between 31st and 33rd street, before entering Madison Square Garden. All sidewalks touching Madison Square Garden will be closed to anyone without a ticket to the event. Be sure to have your tickets handy.

FOOD & BEVERAGE

At the 60th GRAMMY Awards, concessions (including alcoholic beverages) are available for purchase between 5:00PM and 7:15PM. You will not be able to access concessions from 7:15PM to 7:45PM. After 7:45PM only water will be available for purchase.

Please be aware that it is the policy of The Madison Square Garden Company to require all guests who appear to be forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages at Madison Square Garden. Pursuant to applicable State law, we accept only the following forms of identification:

  • A valid driver’s license or non-driver identification card issued by the United States Government, a State Government, Commonwealth, Possession or Territory of the United States or a Provincial Government of Canada
  • A valid passport
  • A valid U.S. military ID

OUTSIDE FOOD & BEVERAGES

We’re all for you grabbing a bite to eat or a drink before making your way to The Garden for the 60th GRAMMY Awards, however, any outside food and beverages (including cans and bottles) are not permitted inside.

CAMERAS/PHOTOGRAPHY

For the 60th GRAMMY Awards, cameras of any kind will be prohibited. Cell phones are permitted.

PROHIBITED ITEMS

The following items are prohibited:

  • Outside food and beverage
  • Drugs
  • Laser pens
  • Oversized bags
  • Signs and banners
  • Cameras

DISABLED SERVICES

Meeting the needs of our guests with disabilities at Madison Square Garden is a never-ending commitment—we want to make your visit with us an enjoyable and unforgettable experience. Please visit our Disabled Services page for a full range of our accommodations, programs and policies.

LOST & FOUND

Whether you misplaced something before, during or after an event, we’re here to help. If you’ve lost something, please contact our security office at 212.465.6299 or speak with an usher or guest experience representative for further assistance.

EMERGENCY, IN CASE OF

Madison Square Garden is committed to providing a safe and enjoyable atmosphere for all of our guests. If there is an emergency, you can call the security office at 212-465-6299.

SMOKING

In compliance with New York City regulations, there is no smoking, including electronic cigarettes, permitted anywhere in Madison Square Garden. This policy is strictly enforced. Violation of this regulation is grounds for ejection.